Privacy Policy, Terms of Use & Legal Notice

Songbird Audiology, PC
Website: www.songbirdaudiology.com
Effective Date: September 1, 2025

1. Privacy Policy

Introduction

Songbird Audiology, PC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact us, or use our services. By using this website, you agree to the practices described here.

Information We Collect

We may collect the following information:

Personal Information: Name, phone number, email address, and any information you provide through our contact or appointment forms.

Health Information: If you choose to share information related to your hearing health or care, it may be considered protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

Technical Information: IP address, browser type, pages visited, and other data collected through analytics tools (e.g., Google Analytics or cookies).

How We Use Your Information

We use the information collected to:

Respond to inquiries and appointment requests.

Provide and improve our audiology services.

Communicate important updates or information about your care.

Analyze website performance and improve the user experience.
We do not sell, rent, or trade your personal information to third parties.

HIPAA Compliance

Any personal health information (PHI) you provide to Songbird Audiology, PC is protected under HIPAA. We use administrative, technical, and physical safeguards to maintain the confidentiality and security of your PHI.

Cookies and Analytics

Our website may use cookies and analytics tools to understand visitor behavior and improve website performance. You can manage or disable cookies through your browser settings.

Data Sharing and Third Parties

We may share data only with trusted third-party service providers (such as website hosting, email, analytics, or scheduling services) who are bound by confidentiality agreements and comply with HIPAA and privacy standards.
We do not disclose your personal information except as required by law.

Your Rights Under California Law

California residents have the right to:

Know what personal data we collect and how it’s used.

Request access to or deletion of your personal data.

Opt out of the sale of personal information (we do not sell any data).
To exercise these rights, please contact us at info@songbirdaudiology.com.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no online system is completely secure, and you provide information at your own risk.

External Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those websites.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.

2. Terms of Use

Acceptance of Terms

By accessing or using www.songbirdaudiology.com, you agree to comply with these Terms of Use. If you do not agree, please do not use this website.

Use of Website Content

All content on this site, including text, graphics, and images, is for informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

User Responsibilities

You agree not to:

Use the website for unlawful or harmful purposes.

Attempt to gain unauthorized access to the website or related systems.

Reproduce, distribute, or modify content without written permission from Songbird Audiology, PC.

Intellectual Property

All materials, trademarks, and logos on this website are the property of Songbird Audiology, PC unless otherwise noted. Unauthorized use of any content is prohibited.

Website Availability

We make reasonable efforts to keep the website available, but we do not guarantee uninterrupted access and may suspend or modify the site at any time without notice.

Limitation of Liability

Songbird Audiology, PC shall not be liable for any damages or losses arising from the use or inability to use this website or reliance on any information provided herein.

3. Legal Notice & Disclaimer

Professional Information

Songbird Audiology, PC is a California professional corporation providing diagnostic hearing and audiology services by licensed audiologists in compliance with state and federal regulations.

No Medical Advice

The content on this website is for informational purposes only and should not be interpreted as medical advice. Always consult a qualified healthcare provider for medical or hearing-related concerns. Never disregard professional medical advice or delay seeking care based on information from this site.

No Patient–Provider Relationship

Use of this website, including submission of contact or appointment forms, does not establish an audiologist–patient relationship. A professional relationship is only formed after a formal consultation, evaluation, and signed consent.

Accuracy of Information

While we make every effort to ensure information is accurate and up to date, we make no guarantees regarding completeness, accuracy, or reliability. Content is subject to change at any time.

External Links

Links to external websites are provided for convenience. Songbird Audiology, PC is not responsible for the content or privacy practices of third-party sites.

Jurisdiction

This website is controlled and operated in California, USA. Any disputes arising from or related to this website shall be governed by the laws of the State of California.

Contact Us

If you have questions about this Privacy Policy, Terms of Use, or Legal Notice, please contact us at:

Songbird Audiology, PC
Email: info@songbirdaudiology.com
Location: California, USA